Advice and Guidance

Help and advice for members of the public, businesses and establishments.

Counter Terrorism Policing North East urges the public to help the police tackle terrorism and save lives by reporting suspicious behaviour and activity.

Communities defeat terrorism. With the enduring terrorist threat, it is now more important than ever that everyone plays their part in tackling terrorism. Your actions could save lives.

Don’t worry about wasting police time. No call or click will be ignored. What you tell the police is treated in the strictest confidence and is thoroughly researched by experienced officers before, and if, any police action is taken.

Any piece of information could be important, it is better to be safe and report. Remember, trust your instincts and ACT. Action Counters Terrorism.

How can I report?

Reporting is quick and easy. You can report in confidence online via our secure form: www.gov.uk/ACT  Alternatively, you can call the police confidentially on 0800 789 321.

All reports are kept confidential and you can report anonymously.

In an emergency always call 999.

What to look out for?

Looking out for something unusual or different and then reporting it to police, can be the difference between an attack happening or not.

We need your help to stop terrorists being able to plan, prepare and carry out attacks, groom or recruit people or encourage others to carry out attacks. This might involve online research, communications, obtaining and storing weapons and materials, carrying out surveillance and doing “dry-runs”.

Potential targets could be crowded places, such as stadiums, airports or busy train stations, government or military buildings, places of worship or tourist attractions.

You may have seen or heard something that could be that vital piece of information that will help to stop a terrorist attack.

Suspicious activity is anything that seems out of place, unusual or just doesn't seem to fit in with day-to-day life - let us decide if it is important. Don’t worry about wasting our time. Action will only be taken after appropriate checks have been made.

Examples of suspicious activity:

Do you know someone who looks at extremist material, including on the so-called Dark Web, or shares and creates content that promotes or glorifies terrorism?

Have you noticed someone embracing or actively promoting hateful ideas or an extremist ideology?

Meetings, training and planning can take place anywhere. Do you know someone who travels but is vague about where they’re going?

Do you know someone with passports or other documents in different names?

 Suspicious materials can be ordered online as well as in store. Have you noticed someone receiving deliveries for unusual items bought online?

  If you work in commercial vehicle hire or sales, has a sale or rental seemed unusual?

Have you noticed someone buying large or unusual quantities of chemicals, fertilisers or gas cylinders for no obvious reason?

Have you noticed someone acquiring illegal firearms or other weapons or showing an interest in obtaining them?

Terrorists need to store equipment while preparing for an attack. Have you noticed anyone storing large amounts of chemicals, fertilisers or gas cylinders?

Have you noticed anyone storing illegal firearms or objects that could potentially be weapons?

Observation and surveillance help terrorists plan attacks. Have you witnessed anyone taking pictures or notes of security arrangements or CCTV?

Cheque and credit card fraud are ways of generating cash. Have you noticed any suspicious or unusual bank transactions?


Tackling Online Terrorism

Terrorists also use the internet to provoke individuals to carry out attacks in the UK. One post or video has the power to influence vulnerable people and inspire extremists and terrorists. This is why it is important to tackle online terrorism as well. You can help us STOP Terrorists' and Extremists' Online Presence by reporting content such as;

Speeches or essays calling for racial or religious violence

Videos of violence with messages in praise of terrorists

Postings inciting people to commit acts of terrorism or violent extremism

Messages intended to stir up hatred against any religious or ethnic group

Bomb-making instructions

Advice on how to obtain or make weapons

TRUST YOUR INSTINCTS If you have any information about suspicious activity or behaviour please contact us, in confidence, on 0800 789 321 or via the secure online form



Call the confidential hotline on 0800 789 321
In an emergency, always dial 999